SHIPPING

Shipping Information

Thank you for shopping with Audace. We are committed to providing a smooth and reliable delivery experience for our customers.

Order Processing

All orders are processed within 1–3 business days after payment is successfully received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. If there is a significant delay with your order, we will contact you via email.

Shipping Times

Estimated delivery times:

  • United States: 7–15 Business Days
  • Canada: 7–20 Business Days
  • International Orders: 10–30 Business Days

Please note that delivery times are estimates and are not guaranteed. Shipping delays may occur due to weather, carrier issues, customs processing, or other factors beyond our control.

Shipping Costs

Shipping rates are calculated at checkout based on your location and the products ordered.

From time to time, Audace may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow 24–48 hours for tracking updates to appear after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has not yet shipped, please contact us immediately.

Audace is not responsible for packages delivered to incorrectly entered addresses.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at:

Email: audacecoshop@gmail.com

We will work with the shipping carrier to investigate and help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • Photos of the damaged item
  • Photos of the shipping packaging

We will review your claim and provide a replacement or refund when appropriate.

International Shipping

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.

These charges are not included in the purchase price or shipping cost.

Delivery Issues

Audace is not responsible for delays caused by:

  • Customs clearance procedures
  • Weather conditions
  • Carrier disruptions
  • Incorrect customer information
  • Events outside of our reasonable control

Contact Us

If you have any questions regarding shipping, please contact us:

Audace Customer Support
📧 audacecoshop@gmail.com

We strive to respond to all inquiries within 24–48 business hours.

Thank you for choosing Audace. We appreciate your business and look forward to serving your automotive needs.